Couples therapist in Edinburgh
As featured in The Guardian, BBC, and Vogue, Shan Merchant is a UKCP-accredited Imago specialist offering relationship counselling for couples in Edinburgh, as well as online couples therapy across the UK.
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As seen in
Shan's work supports couples struggling with communication breakdown, repeated conflict, trust issues, and affair recovery — helping them rebuild emotional safety and reconnect in a way that lasts.
When emotional safety breaks down, relationships struggle
Most relationships don't fall apart because people stop talking. They struggle when conversation no longer feels safe.
When emotional safety breaks down, couples often notice patterns like these:
The same arguments repeating, with nothing truly resolved
- Conversations escalating into blame, criticism, or shutdown
- Excitement about spending time together fading
- Affection, physical touch, and intimacy disappearing
- Feeling invisible or emotionally unseen
- One partner pursuing while the other pulls away
- Trust damaged by affairs, secrecy, or emotional distance
- Parenting, money, or household responsibilities triggering conflict
- Stress, loss, or trauma creating disconnection
- Sharing a home but living separate emotional lives
- Questioning whether your partner even likes you anymore
- Staying together mainly for the children
My work helps couples learn safe, structured ways of communicating that reduce conflict, rebuild trust, and restore emotional connection.
When conversation feels safe, trust rebuilds and intimacy returns
When communication creates safety, defensiveness softens, listening improves, and empathy becomes possible again.
Building safety into your conversations can:
Repair trust after conflict, distance, or betrayal
- •Turn repeated arguments into calmer, more constructive exchanges
- •Help you feel heard without blame or interruption
- •Create space for affection, intimacy, and closeness
Why talking alone doesn't help — and how Imago creates lasting change
Imago Relationship Therapy offers a clear, structured dialogue:
Mirror — reflecting back what your partner has said so they feel accurately heard
- •Validate — showing how their perspective makes sense from their experience
- •Empathise — recognising and naming the feelings underneath their words
This structure reduces defensiveness, lowers reactivity, and helps couples stay connected when conversations would usually derail.
What effective couples therapy needs to focus on
Meaningful change in couples therapy comes from building safety, skills, and responsibility within the relationship.
Don't settle for couples therapy that overlooks emotional safety
Imago Relationship Therapy offers a structured, evidence-based approach that helps couples reduce conflict, rebuild trust, and create lasting connection.
Frequently Asked Questions
I work with couples because feeling emotionally safe, understood and connected isn't a luxury in a relationship — it's essential.
Sessions are 90 minutes long. The first session is an assessment.
Many couples choose to work together for around 12 sessions.
I don't work individually with one partner while we're doing couples counselling together.
This can be discussed openly. I would refer you to a different couples therapist in Edinburgh to preserve neutrality.
Yes. Imago Relationship Therapy works just as effectively online as it does in person.
Signs You May Recognise
Most couples don't stop communicating when things go wrong. What changes is how safe it feels to be open, vulnerable, and emotionally present.
The same arguments repeating, even when you've agreed 'this time will be different'
Discussions escalating quickly into criticism or shutdown
Affection, warmth, or sexual connection fading
Feeling misunderstood or emotionally unsafe
One partner pursuing while the other withdraws
Trust damaged by secrecy, emotional distance, or an affair
Parenting, work, or life pressures pulling you apart
Living parallel lives under the same roof
Feeling lonelier inside the relationship than outside it
Staying together while privately questioning the future
Why Imago works when talking alone doesn't
Many couples talk a great deal and still feel stuck. Without structure, familiar patterns take over and the same arguments repeat.
Imago Relationship Therapy provides a clear dialogue structure:

Mirror
Accurately reflecting what your partner has said so they feel fully heard
Validate
Showing how their perspective makes sense from their experience
Empathise
Recognising and naming the feelings beneath the words
This structure slows conversations down and restores emotional safety. Over time, couples develop a reliable way to repair and reconnect.
Ready to take the next step?
If you'd like to explore whether this approach is right for you, you're welcome to book a free 15-minute call.
Free · 15 minutes · No obligation